Software Support & Upgrades
We provide help desk support for users of our CMS enterprise software package as part of your ongoing software license agreement, as well as regular upgrades to keep the product current and feature rich. This is a standard part of the CMS license purchase.
To submit a request for CMS assistance: |
Hosting Service
If desired, we will host your copy of the CMS application on our secure and firewall protected servers. All your offices will need is an Internet connection and PCs to be ready to go. This service is only available for e-Courier applications; we do not provide general hosting services. To learn more about the hosting service: |
User Training
e-Courier provides training to its customers in the use of the e-Courier software products. This training can be done on site at your facility, or on-line in arranged two-hour training sessions. For more information about this service: |
Logistics Management
Either through our staff or one of our delivery service partners, we can provide the expertise and the people power to manage your widespread distribution needs. Our shipping desk can help respond to your ongoing inquiries.
For more information about this service: |
Consulting
Through their 75 plus years applying technology to the industry, our principals have gained a great deal of insight and expertise that you may be able to call upon, particularly as it relates to applying the CMS and the e-Courier network to your goals. For more information about this service: |
Custom Courier Software Development
On occasion, we provide custom software development for our customers, but only when it relates to our core mission and/or our CMS software package.
For more information about this service: |
Distribution Systems Support and Services
e-Courier provides various services in support of it’s CMS system and the related network of delivery companies. Several of these services are briefly described below.